FAQ

Open, direct, and on whatever cadence works for you. The biggest difference: you talk directly to the people building your product – no middleman, no layers.
In practice:

• Day-to-day happens over Slack and email – we’re in a shared channel with you, reachable as things come up, not only at scheduled check-ins.
• Calls run on whatever rhythm suits you: daily, weekly, monthly – as often or as little as you want.
• Your main point of contact is a project lead – usually a developer on your project – so the person you speak to actually understands the technical detail first-hand.
• You get full visibility – we track all work and tasks in Jira and keep project documentation in Notion, and you have access to both – so your project’s status is always there to see, not something you have to chase.

The principle: direct contact with the team, on a rhythm we agree together.