FAQ

Quickly – our process is built to move. There’s no drawn-out sales cycle: an intro call to understand what you need, a clear estimate, a proposal, and a kickoff call to get going. We can usually have that first conversation within a few days of you reaching out.
Most projects begin with a Design & Discovery phase before development – it’s where we make sure we’re building the right thing, and it’s what prevents expensive wrong turns later. What it focuses on depends on where your project is:

• Starting from scratch – we map the problem, shape the concept, and define scope from the ground up.
• An existing product – we start by understanding what’s already built, then plan how to continue or extend it without disrupting what’s working.

Exact start dates depend on the project and current capacity, but if you’re working to a deadline, tell us early – we’ll be straight with you about timelines and we’re often able to flex to fit.

It’s straightforward, and it starts with a conversation:

1. We talk – fill in the form or book a call with one of our founders, and we’ll talk through your idea and what you’re hoping to achieve.
2. You share requirements – the more detail you can give us, the sharper the estimate we can put together.
3. We estimate and propose – we come back with a clear estimate and a proposal for how we’d approach the project.
4. We visualise it – we map the idea out, whether that’s a rough wireframe just to get us on the same page or a fuller design with our designers involved. Seeing the product before it’s built saves time and money later.
5. We start – once the scope is clear and agreed, we kick off and move into development.

Want the detail? We’ve written up exactly how THEY.dev works with clients on our blog.