FAQ
SLA
Do you provide support and maintenance after launch?
Yes. Once your application is live, we keep it running – staying on top of updates and fixing bugs so it stays stable and current. We don’t build something and walk away.
How it’s arranged depends on your situation:
- If you’re still actively developing with us – support is simply part of that ongoing work, handled during business hours as we go.
- If development is finished – we set up a dedicated support & maintenance plan: an agreed number of hours per month and response times, focused purely on keeping the app stable, current, and bug-free.
Either way, we tailor it to how critical the app is to your business and how quickly you need issues handled.